I was talking with my best friend earlier today, and we were comparing notes on some different management roles. Traditional hierarchical management theory tends to have all of the management roles embodied in one person. This can be problematic, as very few people are good at all of the management roles.
This has led to a number of different techniques for dividing these roles among people. To start, we’ll talk about five of these roles, using Agile software development language, as that’s what I’m most familiar with:
Performance Manager (Worker Evaluation):
The ‘Performance Manager’ is probably the most traditional of the roles. When someone talks about their ‘boss’, it is generally the person who evaluates their performance, gives them performance reviews, and decides if they should get a bonus, a raise, or be fired.
The ‘Estimatrix’ is in charge of estimating the amount of effort required to perform a task or set of tasks. This role is often spread out over multiple people, even in traditional hierarchies.
Product Owner (Prioritization):
The ‘Product Owner’ is the other half of ‘traditional’ management. They are in charge of prioritization of the work being done, once it has been assigned to a team and estimated.
Scrum Master (Removing Obstacles):
The ‘Scrum Master’ (my favourite) is charged with removing obstacles. Once the team knows what it is working on, things will get in the way. Some of the obstacles are acute issues, associated with work being done, some of the obstacles are chronic issues, which are generally solved by trying to change habits, and many ‘restrospectives’.
(People) Development Manager (Development Conversations):
As a retention technique (and because it’s the right thing to do), many organizations spend time on development of their employees, helping them figure out what they want to do with their careers, and helping to find them ways to develop while doing their job.
Tomorrow, we’ll look at some ways these roles are remixed.
It’s really more of a default.
Like user stories, anytime your description includes the word ‘and’ or ‘or’, it means you can subdivide it further. That is left as an exercise to the reader, if they are so inclined.
I really enjoy this suffix.